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Customer Care2017-04-11T16:37:28+00:00

PREVENTATIVE MAINTENANCE

At Shultz Audio Video, we know the investment you made in your equipment and technology is important. When it comes to your technology, everything needs to be easy and worry-free. That’s why, we offer uniquely designed customer care solutions for each of our clients.

Simple & Reliable: Customer care total systems management is a service designed to maintain and extend the health of your home systems aimed at ensuring they are always running. Our robust management system allows our technicians to remotely monitor, diagnose, and repair many of the devices on your home network and AV system saving you downtime and money.

Why choose a customer care solution? Have you called your cable or phone service provider lately? The experience is frustrating and to make matters worse, you usually have to wait over a week for an appointment! The longer you wait your home technology and other systems are not working.

During an outage you may experience limited or no connectivity to the Internet or your cable. Relying on your cable, phone or network service providers to control all of the technology in your home can be time consuming and frustrating. So the next time you are getting ready to watch the super bowl and your cable goes out think minutes verses hours us versus them!

Personalized Service & Support: Our premier support and customer care solutions are an extension of our commitment to provide the best and easiest customer experience. Your life, family, and home are unique which is why our plans are customized to fit your exact lifestyle. Shultz Audio Video designs each customer care plan to fit the needs of each client giving them all the things they need without adding things they don’t.

PERSONAL ATTENTION

Our personalized system support for business or residential means you have an entire dedicated support staff ready and available to help you anytime, any day you need us. Stop worrying about your technology, services, and equipment, let us do that for you!

RESIDENTIAL 100%
BUSINESS 100%
REMOTE, MONITOR, DIAGNOSE, REPAIR 100%
SYSTEM SUPPORT 100%
SYSTEM SUPPORT 100%
SERVICE INTERRUPTION & CONNECTIVITY SUPPORT 100%